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FREQUENTLY ASKED QUESTIONS
What forms of payment does the Woodside Energy Company Store accept?
The Woodside Energy Company Store accepts all major credit cards and store issued gift cards.
How long will it take to get my order?
In-stock orders are processed and pulled within 24 to 48 hours of receipt. For orders of in-stock goods shipping to US destinations, orders ship out the same or following business day. On-demand items go into production when they are ordered. Production times vary depending on the item orders, on average they ship within 5-7 business days.
Can I make a change to my order?
Yes. Assuming your order has not already gone into production or shipped, you can make changes by contacting customer service.
How do I return or exchange items?
Please contact customer service for a Return Authorization. If an item is defective in any way, we will pay the return freight. Otherwise, you may ship back to us at your convenience. See our Return and Exchange Policy for detailed information.
What if I need something that's not currently for sale on the Woodside Energy Company Store website?
If there is an item you are interested in purchasing that is not found on the Woodside Energy site, reach out to your My Corporate Expressions dedicated Program Manager by using the contact us form. All types of apparel, promotional, gift, and printed items are available through this custom order request channel. Order quantity minimums and lead times may vary by item.
Can I expedite shipping?
Yes. In-stock orders are shipped out the same day or following day of order receipt. On-demand items are not available for same day or next day shipping. If you have any questions email our Customer Service at stores@mycorporateexpressions.com or call us (832) 688-8627.
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